A Drop is a one-time payment from a viewer. The viewer picks a tier (or enters a custom amount), pays through Stripe, and you have the money the same day.
Set up Drop tiers in Drops in Forge:
- Define one or more preset amounts ($5, $10, $25 — whatever you like).
- Add a short title and description per tier.
- Optionally attach a reward — a downloadable file, a thank-you note, an unlock for a specific Canvas.
- Toggle whether viewers can enter a custom amount.
Earnings:
- Charge happens immediately via Stripe Connect.
- Zayvay takes 5%. Stripe takes processing fees.
- Net lands on your USD balance the same day.
Refunds:
- Drops are one-time and final by default.
- A viewer can request a refund through support; you can also issue one from the Drop record in Forge if a viewer reaches out directly.
- Honest mistakes (wrong tier, double-click, etc.) are usually worth refunding without question. Bad faith requests don't deserve the same.
Drops are a low-friction way for viewers to thank you for one specific piece, or kick in support after something hit them. They're not a substitute for subscriptions — they're a different rail with a different feel.