Chargebacks and disputes
If a charge on your card from Zayvay looks unfamiliar or wrong, contact support before filing a chargeback. Chargebacks are slow, costly, an…
Business tax info
Your tax info determines what shows up on your invoices and how Zayvay reports your spending for tax purposes. Set or update it in Billing →…
Invoices
Every wallet top-up generates an invoice. You can find all your invoices in Billing → Invoices. Each invoice has: An invoice number (ZV-INV-…
Receipts
Receipts are confirmation records for individual transactions. Invoices are formal documents for accounting; receipts are confirmation that …