Chargebacks and disputes
If a charge on your card from Zayvay looks unfamiliar or wrong, contact support before filing a chargeback. Chargebacks are slow, costly, an…
Invoices
Every wallet top-up generates an invoice. You can find all your invoices in Billing → Invoices. Each invoice has: An invoice number (ZV-INV-…
Business tax info
Your tax info determines what shows up on your invoices and how Zayvay reports your spending for tax purposes. Set or update it in Billing →…
Receipts
Receipts are confirmation records for individual transactions. Invoices are formal documents for accounting; receipts are confirmation that …