Every wallet top-up generates an invoice. You can find all your invoices in Billing → Invoices.

Each invoice has:

  • An invoice number (ZV-INV-NNNN).
  • The brand it's for (if you manage multiple).
  • The date.
  • The amount.
  • Your business name and tax ID as we have them on file.
  • A line for the top-up amount and a line for Stripe processing fees.
  • A status — paid, refunded, voided.

To download:

  • PDF — for record-keeping. Click the download icon next to any invoice.
  • CSV summary — for bulk import into your accounting system. Bottom of the page.

A few specifics:

  • Invoices are generated automatically the moment a top-up clears. If a top-up is still pending (ACH), the invoice is generated when the funds clear, not when you initiated.
  • Invoice numbers are sequential per brand. There's no shared numbering across multiple brands you manage.
  • We can re-issue an invoice with corrected info if your tax info changed since the top-up. Contact support — there's a small reissue window (within 30 days of the original).

If you need to forward invoices automatically to your finance team, set a CC email in Billing → Settings. Every new invoice copies them.