Auto-refill keeps your wallet topped up so active campaigns don't pause for low funds. Turn it on in Wallet → Settings → Auto-refill.

You set:

  • Threshold — when available balance drops below this amount, auto-refill triggers.
  • Refill amount — how much to add.
  • Card on file — which payment method to charge.
  • Maximum monthly auto-refill — a safety cap.

How it behaves:

  • The charge runs through Stripe automatically. You get an emailed receipt for every auto-refill.
  • If a charge fails (card expired, limit exceeded), auto-refill pauses and we email you. Active campaigns can continue burning down whatever's left in the wallet; new ones can't launch until you fix it.
  • The monthly cap is a real cap — if auto-refill is paused there, no further charges go through that month until you reset or raise it.

When to use it:

  • Always-on campaigns that you don't want to babysit.
  • Multi-brand setups where keeping wallets healthy manually is overhead.
  • When your finance team wants predictable charges, not spike-by-spike.

When to skip it:

  • One-off campaigns where the budget is final and you don't want to risk an extra charge.
  • Brands with strict procurement that needs each transaction approved.

You can turn auto-refill off at any time. The pause is immediate.