Demographic consent
Demographic consent is how you tell Zayvay what brands are allowed to know about you. It lives at zayvay.com/dashboard/demographics. You hav…
Identity verification
To earn USD, donate larger amounts to charity, or reach Platinum or Onyx tier, you need to verify your identity. Zayvay uses Dots to handle …
Junior accounts — overview
A junior account is a Zayvay account for someone under 18. It lives under a parent's adult account, and the parent stays in control of the p…
Why my age and ZIP are read-only
On the demographics page, your age and ZIP show up read-only — you can change the consent state, but not the values themselves. That's becau…
Private, anonymous, disclosed — what's the difference?
Each demographic field on your profile (age, ZIP, gender, income, household, etc.) has three possible states. Here's exactly what each one d…
My account was suspended
If you try to sign in and see a suspension notice, here's what's going on. Zayvay suspends accounts for a few specific reasons: Suspicious a…
Managing junior accounts
The junior section of your dashboard (zayvay.com/dashboard/junior) lets you: See each junior's points and USD balances. Review their watchin…
Real name vs display name
Every Zayvay account has two names: Real name — your actual first and last name. Required at signup. Used for identity verification, payouts…
Messages
Messages live at zayvay.com/dashboard/messages. The only people who can message you are: Creators you've left an Echo for. They can reply to…
Creating a junior account
You need to be a verified adult to create a junior account. Go to zayvay.com/dashboard/junior. Click Add a junior. Enter the child's first n…
Your interests
Pick the kinds of things you're actually interested in at zayvay.com/dashboard/interests. Interests do two things: Better Nasqs. Brands targ…
Closing your account
To close your account, go to zayvay.com/dashboard/privacy and click Delete my account. Before you confirm, here's what happens: Your profile…
Referrals
Your referral link is at zayvay.com/dashboard/referrals. Anyone who signs up through it counts as your referral. You earn a one-time Nasq Ba…
Changing your email
Your email is how you sign in, so changing it takes one extra step. Go to your profile. Click Change email next to your current address. Ent…
Privacy settings
Privacy settings are at zayvay.com/dashboard/privacy. Three main toggles: Show me on creator viewer lists. When on, the creators you Echo ca…
Updating your profile
Your profile lives at zayvay.com/dashboard/profile. You can update: Display name (the name creators see) Real first and last name Postal cod…
Notifications
Notification settings live at zayvay.com/dashboard/notifications. You can turn each type on or off independently: New Canvas from a creator …
Can't receive the magic link
If your sign-in link isn't arriving, work through these in order. Wait 60 seconds, then check spam. It usually shows up in under a minute. I…